Return Policy for Hidden
Cameras, Surveillance Equipment and Our Other Hi-Tech Products
We at AJD Enterprises strive to offer our customers
the best products at the best possible prices. Due to the
nature of the products, returns will not be accepted unless
the product is found to be defective or unless otherwise explicitly
stated on the specific AJD Enterprises product page.
All returns, refunds, or exchanges must be approved
by AJD Enterprises before any products are returned.
We have implemented this policy because of the
misuse of our former liberal return policy. A few unscrupulous
people have ordered our products for specific short term uses
and then returned the product in a condition that would not
allow us to resell. We test all of our products before shipping.
Your satisfaction is our number one concern. If you have any
question regarding our products, please contact info@safetytechequipment.com
or call before placing an order.
RETURN POLICY: All our hidden cameras,
surveillance equipment, and other hi-tech products are special
ordered by the person ordering and are NOT subject to cancellations.
Due to the nature of our product line, returns will only be
accepted for products damaged upon shipment to the customer*.
All returns must be authorized by AJD Enterprises before product(s)
is returned. All products must be returned in the original
packaging. AJD Enterprises will replace, refund, or credit your account
for returned product(s) at AJD Enterprises's discretion.
*Special exceptions may be made on a
case by case basis determined by AJD Enterprises. In this event, returns
are subject to deductions for shipping costs and a 25% restocking
charge and must be returned within a five (5) day period
from date of receipt of product(s). NO refunds will be
given for products returned without explicit permission from
AJD Enterprises.
Any return must be authorized by a representative
of AJD Enterprises and under no circumstances will returns be accepted
otherwise. Authorization and shipping instructions must be
obtained from AJD Enterprises. No returns will be authorized after
five (5) business days of receipt of product(s) by the customer.
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED
FROM AJD Enterprises WITHIN A FIVE (5) DAY PERIOD AFTER THE CUSTOMER
HAS RECEIVED THE PRODUCT(S).
WARRANTY: We guarantee all AJD Enterprises products
to be free of defects in workmanship and material for 90 days
(unless manufacturer's warranty is longer; please call) after
sale to the customer. We will replace or repair the product(s)
at our option providing there is no evidence of customer misuse,
or alteration. |
